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Boards >> News >> Host migration to France, death compensations & X-Logging



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Host migration to France, death compensations & X-Logging
by God Kito
Author 
God Kito

Profession: Sorcerer
Level: 108

Posts: 61
Host migration to France, death compensations & X-Logging
<p style="text-align:justify">Dear community,

As our host supplier has problems with their data-center located in Warsaw, Poland <img src="https://flag-images.ots.me/pl.png">, we've decided to perform some <a href="https://forum.masteria.net/threads/latency-speed-test-to-different-hosts.1495/" target="_blanck">latency studies</a> yesterday morning in order to determine our future possibilities to migrate the host.

Thanks to some participants, the results have concluded successfully and there existed some options, so today we've decided to:
<center><font color="lime"><b>Migrate the host to Gravelines, France</b></font> <img src="https://flag-images.ots.me/fr.png"></center>

This will reduce the latency to all players from EU by 30~40%, and for players from Poland, it will increase just 5~15 ms, which is a substantial change.

Although, we've been analyzing about <strike>10,000</strike> 20,000 deaths in order to determine which ones occurred during <i>lag spikes</i> between yesterday and today, while the network traffic issue persisted in our host supplier. </p>
<center><i><font color="#FDF2C9">"...Those deaths will be compensated in their <b>100% lost experience points</b>, considering them all were protected by the first blessings and also will receive a <b>monetary compensation</b> proportionally to the cost of the first five blessing</i>..."</font></center>
<p style="text-align:justify">On the other hand, the <font color="orange">X-Logging</font> feature is under review in order to improve it and make it work correctly to prevent deaths trough unexpected disconnection.

<details>
<summary><font color="gold">Scheduling information:</font><br><small>Last update: <font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 31, 2019 at 13:52 hours:</b></font></small></summary>
<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 21, 2019 at 13:52 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">We will keep you informed on the scheduled times about the host migration, keep playing normally since there is not going any kind of rollback.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 00:29 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The death list of compensations has been calculated and the last registry of death was on January 22, 2019 at 00:12 hours.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 07:29 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">X-Logging system has been improved but hasn't been integrated into the game yet, since it's under several tests.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 11:52 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The host is being set up and optimized meanwhile, some improvements are being done in order to migrate the host smoothly, fast and correctly.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 12:12 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">As the current host at Warsaw, Poland is still having network traffic issues, the compensation list will be re-analyzed after the host migration is done.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 12:32 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The X-Logging system has been modified as a preventive situation, so we suggest in case of another <i>lag spike</i> to close the client since creatures won't target you for 20 seconds, and after a total 25 seconds the system will kick you.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 18:23 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">After a deep investigation, the network traffic issue is affecting the entire region at Poland, so even when we do the migration of the host, it is possible that players from this country will persist to have problems related to their internet supplier provider (ISP).

On the other hand, players from the Europe region as Italy, England, Spain, England, Switzerland, Sweden and even players from other continents such as America or Africa won't be affected by these traffic network issues.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 22:44 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">All the setup, optimizations and test has been done successfully and so the compensation will be given when the stabilization of the game is perceived in its entirety.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 22, 2019 at 22:58 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The host migration from Warsaw, Poland to Gravelines in France, will be performed by January 23, 2019. Performing the following tasks:

1. At 7:00 hours a few more tests will be taken in order to make sure everything works properly. This might take a maximum of 4 hours.

2. When these tests are finished successfully, <b>GOD Spider</b> will connect to the game, announcing through a broadcast a shutdown for a maximum of one hour.

3. Formally news will be written on the website announcing the successful migration of the host.

The total process should take an estimated time of <b>5 hours:</b></font>. If any inconvenient, we will keep you updated.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 23, 2019 at 7:00 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The test on the new hosts have started. The rest of the developer team has integrated a feature to measure latency from players inside the game in order to improve protection system.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 23, 2019 at 8:34 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The migration has started and in a few hours <b>GOD Spider</b> will announce the former shutdown on Warsaw, Poland host to start moving the game to Gravelines, France.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 23, 2019 at 11:30 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The announce of the migration has been scheduled at 15:00 hours and game will be offline for an approximated time of half an hour.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 23, 2019 at 15:37 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The migration has been done successfully.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 24, 2019 at 04:31 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">As the new host has been working without any network traffic inconvenient, the analysis of deaths has been done once again, but this time it has been reviewed 20,000 deaths.

The compensation has been published on this <a href="https://forum.masteria.net/threads/compensation-due-to-lag-spikes.1557/page-4#post-12165">thread</a> and soon the experience lost and blessings costs will be given.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 24, 2019 at 05:22 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The list of compensations is under review. If you are interested and you like maths, you can read this <a href="https://forum.masteria.net/threads/compensation-due-to-lag-spikes.1557/page-7#post-12320" target="_blank">post</a> where it is explained how it was used a <font color="lightblue">key performance indicator</font> to analyze the formula to retrieve the compensation of a brute data of 20,000 deaths.

The results are being reviewed by the administration and when the results are evaluated, a decision will be announced if the list will be updated or not.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 24, 2019 at 21:33 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The list of compensations will be updated in order to compensate 1,481 deaths instead of 394 as calculated at the morning. The list will be published during the following hours.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 25, 2019 at 16:52 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The list of compensation has been updated and a total of <b>1,481 deaths</b> will be compensated. More information and details can be found at this <u><a href="https://forum.masteria.net/threads/compensation-due-to-lag-spikes.1557/page-9#post-12635" target="_blank">post</u></a>, where you can follow-up <i>when and how</i> it will be done.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 29, 2019 at 22:43 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The list of compensation has been updated and a total of <b>1,633 deaths (1,132 unique players)</b> will be compensated. More information and details can be found at this <u><a href="https://forum.masteria.net/threads/compensation-due-to-lag-spikes.1557/page-12#post-13724" target="_blank">post</u></a>.

The compensation will be given during the following days, after your next login and this will start from the next server save. The XP will be given immediatly and the money will be sent <strike>as a parcel to your inbox</strike> to your bank balance.</small>


<font color="#FDF2C9"><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>January 31, 2019 at 13:52 hours:</b></font>

<small style="margin-left:10px;margin-right:20px">The list of compensation has been updated to it's version 4.0 and a total of <b>1,259 deaths on 964 unique players</b> will be compensated starting from tomorrow. More information and details can be found at this <u><a href="https://forum.masteria.net/threads/compensation-due-to-lag-spikes.1557/page-12#post-14291" target="_blank">post</u></a>.</small>
</details></p>
21.01.19 23:57:25
Edited by God Kito
on 31.01.19 17:55:51


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