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Boards >> News >> Emergency maintenance & compensation



Page: 1
Emergency maintenance & compensation
by God Kito
Author 
God Kito

Profession: Sorcerer
Level: 108

Posts: 61
Emergency maintenance & compensation
Dear players,

<div style="background-color:rgb(223,240,216);border-bottom-color:rgb(208,233,198);border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-bottom-style:solid;border-bottom-width:1px;border-image-outset:0px;border-image-repeat:stretch;border-image-slice:100%;border-image-source:none;border-image-width:1;border-left-color:rgb(208, 233, 198);border-left-style:solid;border-left-width:1px;border-right-color:rgb(208, 233, 198);border-right-style:solid;border-right-width:1px;border-top-color:rgb(208, 233, 198);border-top-left-radius:4px;border-top-right-radius:4px;border-top-style:solid;border-top-width:1px;color:rgb(60, 118, 61);font-size:13px;font-weight:400;line-height:20px;margin-bottom:16px;padding-bottom:12px;padding-left:20px;padding-right:20px;padding-top:12px;width:90%;"><b>UPDATE:</b> Game is back online and due to downtime, the weekend event bonus has been increased to <b>+25% XP & Skill</b> for the remaining hours.</div><p style="text-align:justify">Today the game experience unexpected latency issues, forcing us to close the game and set it to the state of maintenance. The working time took <font color="gold">1 hour, 31 minutes</font> through the following tasks:</p><i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>13:20</b> Some latency spikes reports were received from a few players.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>15:00</b> Huge latency spikes reports were received from a few players.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>15:15</b> The host company reported an issue on the network traffic at the data-center located at Warsaw, Poland <img src="https://flag-images.ots.me/pl.png">.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>15:20</b> The administration decided to <b>close the game</b> until the issue got resolved and set to the state of maintenance.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>16:47</b> The host company announced to have their systems working back to normal.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>16:48</b> Several latency tests were done in order to verify the standardization of the network traffic.
<i class="fa fa-clock-o fa-fw" aria-hidden="true"></i> <b>16:51</b> The administration <b>opened the game</b> and removed the state of maintenance.
<p style="text-align:justify">We would like to offer our sincere apologies for any inconvenience this has caused.

As a compensation of the downtime, the weekend event bonus will receive the following modification which consist on:
<center><b><font color="lime">Increased to +25% XP & Skill for the remaining hours!</font></b></center>

<b><font color="gold"><small>Notes</b>:</small>
<i class="fa fa-window-close-o fa-fw" aria-hidden="true"></i> <small> If you claim Task XP Boost prize from Daily Reward Wall, it will replace your current Task XP Boost, beware!</small></font></p>
20.01.19 17:06:40
Edited by God Kito
on 30.01.19 04:47:42


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